ACA International is the comprehensive, knowledge-based resource for the credit and collection industry. In furtherance of its mission, through its Compliance Department, ACA strives to clarify the rights and responsibilities of all participants in the credit and collection cycle and enhance the knowledge and skills of credit and collection professionals around the world.
Formed in January 1999, ACA’s Compliance Department continually monitors, researches and analyzes federal and state laws and court decisions affecting the credit and collection industry. Compliance staff makes every effort to interpret such laws and court decisions and to disseminate pertinent information to the membership through appropriate media and channels.
ACA’s Compliance Department provides members direct access to ACA’s online Fastfax library. ACA’s Fastfax documents provide information about a variety of topics covering state and federal laws in the credit and collection industry.
For a comprehensive list of Fastfax documents, which can be browsed by category, please select the Fastfax link.
For additional information regarding ACA’s Fastfax documents, or for additional compliance questions, members may submit their inquiry by selecting “Contact Compliance” through the link above. An ACA compliance officer will aim to respond within one business day.