Below is a list of ACA Certified Instructor biographies. Note: Click on the instructor’s name to read their bio.
Certified Instructors
Wendy J. Badger, Esq.
Educational Credit Management Corporation
Oakdale, Minn.
Phone: (651) 325-3652
Date Certified: 4/3/2001
Leslie C. Bender, Esq., IFCCE
Law Offices of Leslie C. Bender
Timonium, Md.
Phone: (410) 453-4125
Date Certified: 3/8/2007
Terri Boettcher
BC Services, Inc.
Longmont, Colo.
Phone: (303) 532-3512
Date Certified: 2/22/2001
Ron L. Brown, IFCCE, MCE
Collection Services International
Oklahoma City, Okla.
Phone: (405) 943-9608
Date Certified: 12/1/1994
Debra J. Ciskey, IFCCE
Afni, Inc.
Bloomington, Ill.
Phone: (309) 831-3410
Date Certified: 10/1/1983
Elizabeth Conklin
National Enterprise Systems, Inc.
Solon, Ohio
Phone: (440) 542-1360 x1120
Date Certified: 3/4/2010
David R. Glezerman, MCE
Temple University
Philadelphia
Phone: (215) 204-6720
Date Certified: 1/22/2006
Jay E. Gonsalves, IFCCE, MCE
Action Collection Agencies, Inc.
Middleboro, Mass.
Phone: (508) 923-0310 x112
Date Certified: 3/8/2007
Clay Goodyear
Williams & Fudge, Inc.
Rock Hill, S.C.
Phone: (803) 329-9791 x2213
Date Certified: 8/1/1991
Thomas Haag, IFCCE
State Collection Service, Inc.
Madison, Wis.
Phone: (608) 661-3000 ext 309
Date Certified: 11/1/1987
Tina Hanson, IFCCE
Protocol Financial Service, LLC
Madison, Wis.
Phone: (608) 661-3000 ext. 314
Date Certified: 2/3/2003
Dwayne J. Heisler, IFCCE
The Remit Corporation
Bloomsburg, Pa.
Phone: (570) 387-6470 x207
Date Certified: 9/1/1993
Pamela Kelleher
ConServe
Fairport, N.Y.
Phone: (585) 421-1000 x2271
Date Certified: 3/11/2003
Michael A. Klutho, Esq.
Bassford Remele
Minneapolis, Minn.
Phone: (612) 376-1619
Date Certified: 2/2/1997
Todd C. Langusch
Tech Lock Inc.
Gurnee, Ill.
Phone: (847) 245-3727
Date Certified: 4/29/2010
Luis Eduardo Perez Mata
International Collections Manager
Mexico DF,
Phone: +(52-55) 55 59 18 31
Date Certified: 6/1/2010
Christopher R. Morris, Esq.
Bassford Remele
Minneapolis
Phone: (612) 376-1627
Date Certified: 12/19/2001
Tricia A. Olson, Esq.
Olson IP & Business Consulting, LLC
Minneapolis, Minn.
Phone: (612) 281-4805
Date Certified: 4/2/2010
Karolyn Rubin, IFCCE
Bonded Collection Corporation
Chicago
Phone: (312) 279-8300 x 8405
Date Certified: 1/14/2001
Harry A. Strausser, III, IFCCE, MCE
The Remit Corporation
Bloomsburg, Pa.
Phone: (570) 387-6470 x202
Date Certified: 11/1/1989
Stephen F. Thompson, IFCCE
Bonded Business Services, Ltd.
Boulder, Colo.
Phone: (303) 444-5072
Date Certified: 2/25/1998
Jeffrey C. Turner, Esq.
Surdyk Dowd & Turner Co LPA
Miamisburg, Ohio
Phone: (937) 222-2333
Date Certified: 10/14/2005
Peter A. Velde, Esq.
Kightlinger & Gray, LLP
Indianapolis
Phone: (317) 638-4521
Date Certified: 5/26/2010
Brian Watkins, CCAE
Southern Oregon Credit Service, Inc.
Medford, Ore.
Phone: (541) 773-6238
Date Certified: 3/4/2010
Roger D. Weiss
CACi
Saint Louis, Mo.
Phone: (314) 729-1133
Date Certified: 2/25/1998
Nathan Windeknecht
CACi
Saint Louis, Mo.
Phone: (314) 729-1133
Date Certified: 3/31/2010
PPMS Instructors
Terri Boettcher
BC Services, Inc.
Longmont, Colo.
Phone: (303) 532-3512
Date Certified: 2/22/2001
Thomas Haag, IFCCE
State Collection Service, Inc.
Madison, Wis.
Phone: (608) 661-3000 ext 309
Date Certified: 11/1/1987
Tina Hanson, IFCCE
Protocol Financial Service, LLC
Madison, Wis.
Phone: (608) 661-3000 ext. 314
Date Certified: 2/3/2003
Pamela Kelleher
ConServe
Fairport, N.Y.
Phone: (585) 421-1000 x2271
Date Certified: 3/11/2003
Brian Watkins, CCAE
Southern Oregon Credit Service, Inc.
Medford, Ore.
Phone: (541) 773-6238
Date Certified: 3/4/2010