ACA International Education & Events

Campus ACA provides professional development and networking opportunities through online training, teleseminars, face–to–face seminars, computer–based training CD–ROMs and meetings, such as ACA’s Annual Convention & Expo. Develop your career in the industry by working toward a Campus ACA designation!

Upcoming Event:

ACA’s 2012 Spring Forum & Expo
March 21-23, 2012
Red Rock Casino, Resort & Spa ~ Las Vegas!

This conference features Campus ACA Seminars and Health Care Collections sessions, giving attendees a wide variety of learning opportunities. Attendees can either check out the latest in health care collections and technology trends or work toward a Campus ACA designation by attending seminars taught by ACA Certified Instructors. In addition to education, this conference provides a number of networking opportunities including breaks and visits in the expo hall with industry vendors. Register today!

Visit the Event Calendar for a list of events available for registration.

Applications Now Being Accepted for the IFCCE and MCE Awards!

Apply for The International Fellowship of Certified Collection Executives or Master Credit Executive Awards by April 2, 2012, and be recognized at ACA’s 73rd Annual Convention & Expo at the Westin Diplomat in Hollywood, Fla., July 17-20.

The IFCCE award recognizes ACA International members who excel in five categories: collection and other business experience; education and training; association achievements and leadership; personal contributions to improvements of collection service operations; and accomplishments in public relations, community involvement and business ethics.  

The MCE award recognizes the experienced credit executive who holds a management position of significant responsibility and who has been recognized nationally for exceptional leadership and professionalism in the credit and collection industry.

E-mail your application to clark@acainternational.org or fax to (952) 922-6402.


Professional Development:

ACA’s new FDCPA Basic Skills Exam makes it easy to ensure your collectors understand the law well enough to apply it to their daily collection calls. Each exam is made up of 50 questions randomly drawn from an exam pool of more than140 questions. Learn more about this new training tool by visiting the ACA Online Store.


Campus ACA Certified Instructors:

Want to learn more about who teaches Campus ACA online and face-to-face seminars? Meet the faculty at ACA and learn more about their experience in the industry. Visit the Certified Instructor Bio Page today!

Certificates & Designations

Professional Collection Specialist (PCS)

This designation honors collectors who complete training on professional and ethical collection practices.

Creditor Collection Specialist (CCS) Certificate

The Creditor Collection Specialist (CCS) designation was created to meet the training and development needs of ACA’s creditor membership.

Advanced Designations

Learn how to earn the CCCO, HCM and Trainer Specialist Designations.

Scholar and Fellow

To recognize a continued dedication to professional development, Campus ACA awards Scholar and Fellow Designations to individuals who earn a certain number of PDUs over a six-year time period.

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Upcoming Meetings and Conventions

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ACA Foundational Training on Professional Practices Management SystemNew one-day format. The program hasn’t changed—it’s still the best quality assurance/continuous improvement program in the industry. We have, however, updated the training to present it in a more concise manner, allowing you to save More...
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