- The U.S. Department of Education, the Department of Health and Human Services and Department of Treasury’s Bureau of Financial Management Service have each established contracts with private collection agencies to collect non-tax debts owed to the Federal Government. (Source: Department of Treasury Fiscal Year 2010 Report to the Congress—U.S. Government Receivables and Debt Collection Activities of Federal Agencies.)
- PCAs assist federal agencies in many ways, including establishing repayment agreements and resolving debts administratively by determining that a debtor is deceased, disabled, bankrupt, or out of business (Source: Department of Treasury Fiscal Year 20010 Report to the Congress—U.S. Government Receivables and Debt Collection Activities of Federal Agencies.)
- In fiscal year 2010, PCAs under contract with the departments of Education, HHS and Treasury had referrals of $35.9 billion in delinquent federal debt. PCAs collected $777 million in FY 2010.(Source: Department of Treasury Fiscal Year 2010 Report to the Congress—U.S. Government Receivables and Debt Collection Activities of Federal Agencies.)
- The U.S. Department of Education relies heavily on private collection agencies and refers every eligible debt as quickly as possible to one of its 22 PCAs. Student loan consilidations and rehabilitations arranged by PCAs for the department in 2010 accounted for a $1.7 billion reduction of delinquent debt. (Source: Department of Treasury Fiscal Year 2010 Report to the Congress—U.S. Government Receivables and Debt Collection Activities of Federal Agencies.)
- Forty-three states, the majority of federal agencies and thousands of cities and counties have used PCAs for the collection of delinquent taxes and other receivables. (Source: ACA International research.)
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